Privacy Policy

PRIVACY POLICY

Last updated: 26 July 2025

This Privacy Policy describes how Zunu ("we", "us", or "our") collects, uses, and shares your personal information when you visit, use, or make a purchase from https://zunu.us (the "Site"). This policy is designed to comply with Google Merchant Center requirements, as well as applicable U.S. and international privacy laws.

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including:

Your web browser
IP address
Time zone
Cookies installed on your device
Which pages or products you view
Referring websites or search terms
How you interact with the Site

We call this "Device Information."

We collect Device Information using:

Cookies: Data files placed on your device. Learn more at http://www.allaboutcookies.org.
Log files: Track activity and collect your IP address, browser type, and timestamps.
Web beacons/tags/pixels: Electronic files used to understand browsing behavior.

When you make or attempt to make a purchase, we collect certain information from you, including:

Name
Billing and shipping addresses
Payment information (credit/debit card numbers, Apple Pay, Google Pay)
Email address and phone number

This is referred to as "Order Information."

"Personal Information" in this policy means both Device Information and Order Information.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use Order Information to:

Fulfill orders
Communicate with you
Process payments, arrange shipping
Screen for fraud
Send transactional and marketing emails (based on your preferences)

We use Device Information to:

Screen for fraud
Improve and optimize the Site (e.g., analytics, performance, user experience)

3. SHARING YOUR PERSONAL INFORMATION

We share your personal information with:

Shopify: To power our store (Shopify Privacy Policy)
Google Analytics: To understand customer behavior (Google Privacy)
Facebook Ads & Google Ads: For remarketing and targeted advertising
Third parties when required by law or to protect our rights

4. BEHAVIORAL ADVERTISING

We use your personal information to deliver targeted ads via:

Google Ads
Facebook Ads

You can opt out of personalized ads via:

5. DO NOT TRACK

We do not alter our data collection practices in response to Do Not Track signals.

6. YOUR RIGHTS

For EU/EEA residents:
You have the right to:

Access personal data we hold about you
Request correction or deletion
Withdraw consent where applicable

For U.S. residents:
Depending on your state, you may have the right to:

Know what data we collect
Access or delete your data
Opt out of sale/sharing of personal information

To exercise these rights, contact us at: support@zunu.us

7. SMS MARKETING

If you opt in, we may send SMS:

About orders (including cart reminders)
Promotional offers
Review requests

We use cookies to track activity that may trigger SMS messages.

8. DATA RETENTION

We retain your personal information as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes
Enforce policies

9. SECURITY

We use technical and organizational safeguards to protect your data. However, no system is 100% secure.

10. COOKIES AND TRACKING

Cookies help us personalize your experience. You can manage cookie settings via your browser. Learn more at http://www.allaboutcookies.org.

11. INTERNATIONAL TRANSFERS

We may transfer your data outside your country, including to Sweden and Canada. We use safeguards such as Standard Contractual Clauses where required.

12. CHANGES TO THIS POLICY

We may update this policy periodically. The latest version will always be available on our website with the updated date.

13. CONTACT INFORMATION

Company Name: Ecomgruppen Sverige AB
U.S. Business Address: 5630 Venice Blvd #1194, Los Angeles, CA 90019, United States
Email: support@zunu.us
Phone: +1 775 980 2006
Contact Form: https://zunu.us/pages/contact
Business Hours: Mon–Fri, 9:00 AM – 5:00 PM (ET)
Shipping Region: United States only
Business Registration: Zunu is operated by Ecomgruppen Sverige AB, a registered Swedish company doing business in the United States.